Privacy Policy

Alta Luxia Photography (“we,” “our,” or “us”) owns and operates the Alta Luxia Photography website. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and safeguard your personal information. Please read this Policy before using our website.

1. Personal Information We Collect

When you visit our website, we may automatically collect information about your device, including:

  • Your IP address

  • Web browser type

  • Time zone

  • Cookies or similar technologies

We may also collect information about how you interact with our website, such as the pages you view, products you browse, and the website or search terms that referred you to our site.

Additionally, we collect personal information you provide voluntarily, such as:

  • Name and contact details (email, phone number, address)

  • Payment information (if applicable)

  • Any other information you provide when registering, filling forms, or making inquiries

2. How We Use Your Personal Information

We use your personal information to:

  • Provide and manage our services, including processing bookings or orders

  • Respond to your inquiries and provide customer support

  • Send marketing communications (if you have opted in)

  • Improve and maintain our website and services

  • Comply with legal obligations

You may choose not to provide your personal information; however, some features or services may not be available without it, such as contacting us directly or subscribing to our newsletter.

3. Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to:

  • Our service providers who assist us in operating the website or providing services

  • Regulatory or government authorities where required by law

  • Other parties with your consent

Your information may be transferred to, and stored in, countries outside Australia, including Canada and the United States. Where we do so, we take reasonable steps to ensure your information is protected.

4. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your experience, analyse usage, and prevent misuse. You can adjust your browser settings to refuse cookies, but this may limit certain website features.

5. Your Rights

Under the Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Complain about a breach of the APPs

To exercise these rights, please contact us at info@altaluxiaphotography.au.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal information.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with the “Last Updated” date.

9. Contact Us

For any questions about this Privacy Policy or to exercise your rights regarding your personal information, please contact us:

Email: info@altaluxiaphotography.au

Last Updated: 5 September 2025